Why this persona fits the audience
Founder of a 2-person cybersecurity consultancy in Dublin. She targets SMEs in France and Belgium for lead-generation and partnership work, relying on free tools, spreadsheets, and occasional contractor research rather than a paid database.
- Age: 29
- Location: Dublin, Ireland
- Occupation: Founder and consultant
- Income: €66k
- Education: Master's degree in cybersecurity
- Company size: 2 people
- Years in role: 3 years
“Every challenge is just an opportunity to get smarter and more efficient.”
Pauline Kozey, a 29-year-old cybersecurity consultant based in Dublin, carved out her niche by founding a two-person consultancy focused on outbound partnerships and lead generation for SMEs. Armed with a Master's degree in cybersecurity, she identified a gap in the market for tailored outreach to French and Belgian small and medium-sized enterprises. Her approach is decidedly lean, eschewing expensive databases and CRM systems in favour of a robust system of free tools, meticulously maintained spreadsheets, and the occasional engagement of freelance researchers for specific projects. This resourcefulness stems from a deep-seated value for independence and a desire to build a sustainable business on her own terms. Pauline's journey into entrepreneurship wasn't a sudden leap but a calculated progression from her earlier roles in cybersecurity analysis, where she observed firsthand the challenges SMEs faced in securing their digital assets and the difficulty they had in finding reliable partners. She saw an opportunity not just to offer technical solutions, but to bridge the gap through effective business development. Her income of €66k reflects the early-stage success and the demanding nature of her role, where she is responsible for both strategic direction and client acquisition. She lives with two roommates to keep her personal expenses low, a conscious decision that allows her to reinvest more capital into her business and save for future travel. Pauline is driven by a continuous learning mindset, constantly seeking to understand the evolving threat landscape and the nuances of international business communication. Her recent decision to focus exclusively on outbound partnerships for lead generation, rather than diversifying into broader consulting services, was a strategic move to hone her expertise and build a predictable revenue stream. This focus requires her to be exceptionally organised and persistent, as she navigates the complexities of cross-border B2B sales with limited resources, relying heavily on her analytical skills and a network built through dedicated effort.
Background & daily life
A day in their life
Pauline's typical weekday begins around 7:00 AM with a quick check of urgent emails and industry news. After a light breakfast and a short walk, she dedicates the next few hours to outbound prospecting, crafting personalized outreach messages to potential partners in France and Belgium, and updating her prospect spreadsheets. Lunch is usually a quick affair, often eaten at her desk while reviewing client proposals or competitor analysis. The afternoon is a mix of client calls, internal strategy sessions with Liam, and administrative tasks. She aims to wrap up by 6:30 PM, but often finds herself responding to late-breaking client queries or planning the next day's outreach until 7:30 PM. Evenings are for unwinding, cooking, or catching up with friends.
Lifestyle
Pauline shares a cozy three-bedroom apartment in Dublin with two roommates, which helps her keep living costs manageable. She prioritizes spending on travel and trying new restaurants. Her daily routine involves a morning jog along the Liffey River, followed by a quick breakfast and some time responding to emails. Pauline tries to cook at home most nights, but often meets friends for dinner or drinks on the weekends. She's an avid hiker and loves exploring new trails on her days off. Pauline is somewhat of a night owl, but knows she needs to get to bed early to tackle her ambitious goals.
Work life
As the founder of her own consultancy, Pauline wears many hats. She spends most of her days working with clients, identifying new business opportunities, and managing the operational side of her two-person firm. Her primary focus is on outbound partnerships and lead generation, specifically targeting SMEs in France and Belgium. This involves extensive research using free online tools, meticulously organizing prospect data in spreadsheets, and occasionally hiring freelance researchers for deeper dives. She collaborates closely with her business partner, who handles the technical delivery aspects, allowing Pauline to concentrate on business development and client relationships. The pressure to consistently generate new leads and secure partnerships is ever-present, driving her to constantly refine her outreach strategies.
Relationships
Pauline maintains close ties with her family back in Ireland, speaking to her parents weekly. Her core group of friends consists of fellow entrepreneurs and professionals she met during her Master's program and through networking events. She relies on her business partner, Liam, for strategic advice and operational support. While she values their input, her ultimate decisions are her own.
How they decide
Pauline is a methodical and research-driven decision-maker. She weighs options carefully, often creating pros and cons lists, and seeks out information from multiple sources before committing. While she values expert opinions, she ultimately trusts her own analytical judgment.
How they sound
Pauline speaks with a clear, articulate Dublin accent, but her professional interactions are generally quite formal, especially when communicating with international clients. She avoids slang and overly casual language in business contexts. Her tone is confident and knowledgeable, but also approachable and empathetic. She tends to be precise in her explanations and can sometimes get lost in the details when discussing technical aspects.
Personality traits
- resourceful
- analytical
- independent
- perfectionistic
- warm
- resilient
- detail-oriented
- proactive
Goals
- Expand her consultancy's client base into new European markets.
- Achieve a sustainable annual revenue growth of 20%.
- Develop a strong personal brand within the cybersecurity SME sector.
- Achieve greater financial security and the ability to invest more in business development tools.
- Maintain a healthy work-life balance and avoid burnout.
Problems & frictions
- Limited budget for advanced lead generation and CRM tools.
- Time constraints due to managing multiple aspects of the business.
- Navigating cultural and language nuances when engaging with French and Belgian SMEs.
- Maintaining consistent lead flow without a dedicated sales team.
- The challenge of scaling a small consultancy without significant external investment.
Values
- independence
- security
- learning
- autonomy
- work-life balance
Interests
- cybersecurity
- small business networking
- travel
- hiking
- cooking
Media habits
- industry blogs
- podcasts