Why this persona fits the audience
He is a communications coordinator at a vocational training institute in Lyon, working with a 4-person outreach team. He prepares AR open-day materials and QR-linked campus stories in Canva and spreadsheets, while a contractor occasionally checks the technical setup.
- Age: 39
- Location: Lyon, France
- Occupation: Communications coordinator
- Income: €44k EUR
- Education: Licence in communication
- Company size: Small (15-20 staff total)
- Years in role: 6
“Clarity isn't just about looking good; it's about making sure the person holding the phone understands exactly what they're seeing before they even click.”
Léandre Collet, 39, is a pillar of stability within the communications department of a mid-sized vocational training institute in Lyon. With a Licence in Communication earned a decade ago, he has spent the last six years refining the school's public image, transitioning it from a traditional brick-and-mortar entity to a digitally forward-looking institution. His role is defined by a unique blend of creativity and logistical rigor; he is the architect of the institute's digital presence, responsible for everything from press releases to the intricate details of augmented reality (AR) experiences designed for prospective students. Currently, Léandre operates with a lean team of three others, meaning he must personally execute many tasks that larger organizations would delegate. His toolkit is a hybrid of accessible software and legacy methods: he designs visually compelling assets in Canva but manages the complex logic of AR triggers and QR code tracking via meticulously maintained spreadsheets. This approach reflects his pragmatic nature—he prefers reliable, low-cost solutions over expensive enterprise suites that might overwhelm his small team. However, this reliance on manual processes is becoming a bottleneck. Recently, he faced a crisis during a recruitment drive when a batch of QR codes failed to redirect correctly due to a spreadsheet error, highlighting the fragility of his current system. Financially, Léandre is comfortable but not wealthy, earning €44,000 annually. This income supports his life in the vibrant Croix-Rousse district with his partner, allowing for occasional travel and a hobbyist investment in photography equipment. He is highly conscientious, often staying late to ensure every detail is perfect, driven by a deep sense of responsibility toward his colleagues and the students the institute serves. Despite his comfort with technology, he remains skeptical of 'magic bullet' solutions, preferring tools that integrate seamlessly into his established workflow rather than forcing him to learn entirely new paradigms. His recent decision to seek out more efficient ways to manage AR campaigns stems not from a desire for novelty, but from a genuine need to reduce the cognitive load of manual data entry and improve the reliability of his outreach efforts.
Background & daily life
A day in their life
Léandre wakes at 6:30 AM, brewing coffee while checking emails on his phone. By 8:00 AM, he's at the institute, starting with a quick stand-up with his three teammates to align on the week's priorities. Most of his morning is spent designing AR overlays for the upcoming Open Day in Canva, meticulously organizing assets in a shared Google Drive. Lunch is a break away from screens, often walking to a nearby bistro. Afternoons involve meetings with department heads to gather story ideas, followed by the tedious task of updating the master spreadsheet with new QR codes and testing them on various devices. He spends the last hour reviewing analytics from the previous week's campaigns and planning the next day's content calendar. Before leaving at 6:00 PM, he sends a concise summary email to the director. Evenings are reserved for photography, cooking with his partner, and winding down with a book or a documentary.
Lifestyle
Léandre lives in a sunlit, slightly chaotic apartment in Lyon's Croix-Rousse, filled with his partner's vinyl collection and his own developing photos. His routine is disciplined: early morning coffee on the balcony to plan the day, followed by long lunches spent discussing strategy or people-watching near Place des Terreaux. He prioritizes physical health through cycling along the Rhône and hiking the nearby Mont d'Or on weekends. Financially, he is budget-conscious, carefully managing a mortgage-like rent and saving for a future family home, avoiding impulse buys unless they serve a clear creative purpose. Socially, he is the glue of his friend group, often organizing dinners where the conversation ranges from local politics to the latest film releases.
Work life
As the de facto lead of a tiny four-person outreach team, Léandre wears multiple hats, balancing high-level strategy with manual execution. His days are split between drafting press releases, coordinating with vocational trainers, and obsessively testing AR markers for open days. He relies heavily on Canva for design and spreadsheets to track campaign performance, often spending hours manually linking QR codes to ensure seamless user experiences. While he has a trusted contractor for backend technical issues, he remains the primary gatekeeper of quality control, double-checking every link and visual asset before it goes live. The pressure comes from the need to make a modest vocational institute look modern and attractive to potential students without a large marketing budget.
Relationships
Léandre is married to Sophie, a graphic designer who influences his aesthetic choices and offers critical feedback on his visual projects. They have two close friends, a former colleague and a local architect, who form their core social circle. At work, he maintains a respectful but sometimes strained relationship with the IT contractor, relying on them for fixes but feeling isolated when technical hurdles arise. He looks up to the institute's director for strategic direction but often feels he must advocate for more resources himself.
How they decide
Léandre approaches decisions with a cautious, research-heavy mindset. He rarely jumps on trends; instead, he gathers peer recommendations, reads detailed case studies, and tests free versions thoroughly before committing. He values transparency and clear ROI over flashy promises. If a solution seems too complex or requires a steep learning curve, he is likely to reject it in favor of a simpler, albeit less powerful, alternative that fits his existing workflow.
How they sound
His speech is articulate and measured, typical of a French professional with a Licence degree. He uses precise terminology regarding media and logistics but avoids overly corporate jargon, preferring plain language that clarifies complex ideas. When speaking, he pauses frequently to ensure clarity, often using phrases like 'Let's be clear' or 'We need to verify.' He tends to avoid absolute statements, preferring qualified opinions like 'It seems likely' or 'Based on our data.' In casual settings, he speaks with a warm, slightly lower-pitched tone, often laughing softly at self-deprecating remarks about his own perfectionism.
Personality traits
- Methodical planner
- Visually oriented
- Collaborative mediator
- Resourceful problem-solver
- Patient teacher
- Detail-obsessed
- Calm under pressure
- Skeptical of hype
- Tech-curious but cautious
- Community-focused
Goals
- Streamline the creation process for immersive campus tours to save time
- Increase student enrollment inquiries from digital channels by 15%
- Build a cohesive brand identity that bridges traditional education and modern tech
- Develop a sustainable workflow that reduces reliance on external contractors
- Mentor junior team members in digital storytelling techniques
- Acquire advanced skills in data analytics for better campaign reporting
Problems & frictions
- The current manual process of updating AR links in spreadsheets is error-prone and tedious
- Limited budget prevents hiring dedicated developers for custom web experiences
- Difficulty in measuring the true engagement impact of static QR codes versus dynamic content
- Keeping up with rapidly changing AR standards without formal training
- Coordinating across different departments (IT, HR, Academics) creates bottlenecks
- Frustration when free tools lack specific customization features needed for professional branding
Values
- teamwork
- clarity
- responsiveness
- pragmatism
- professional integrity
Interests
- public communications
- campus events
- photography
- urban exploration
- analog film
- local gastronomy
Media habits
- LinkedIn for professional networking
- Instagram for visual inspiration and photography
- France Info for daily news
- Reddit communities for French tech discussions
- Spotify for background work music
- Newsletter subscriptions from industry blogs