Why this persona fits the audience
Part of a 4-person growth team in London at a DTC ecommerce brand that uses digital billboards for product launches and seasonal bursts. She coordinates with an external buyer, keeps options in spreadsheets, and relies on free mapping tools and shared docs to compare locations and hours.
- Age: 29
- Location: London, UK
- Occupation: Growth marketing manager
- Income: £58,000
- Education: Bachelor's degree in business and marketing
- Company size: 45 employees (DTC ecommerce)
- Years in role: 3
“I don't believe in magic; I believe in the math behind the magic.”
Born in Leeds and raised in a family that valued practical education, Jaime Lebsack moved to London immediately after graduating with a degree in Business and Marketing. Her early career was defined by a hunger to understand the mechanics of modern commerce, leading her into the volatile world of DTC ecommerce. Now 29, she serves as the de facto anchor for her small growth team, tasked with the unenviable job of bridging the gap between traditional advertising and digital-first strategies. Despite the company's rapid growth, Jaime operates with the resourcefulness of a startup founder, often stitching together solutions from disparate free tools because the budget doesn't yet support enterprise-grade planning platforms. Her professional identity is built on a foundation of clarity and efficiency. She has developed a reputation for spotting inefficiencies in workflows that others accept as normal. Recently, she spearheaded a manual audit of the company's previous DOOH campaigns, discovering significant gaps in location tracking that had gone unnoticed due to reliance on generic reports. This experience solidified her belief that better data visibility is the key to unlocking higher ROI, even without expensive software. However, this drive creates a constant friction: she knows there are better ways to manage these complex, time-sensitive buys, but she lacks the centralized tool to execute them seamlessly. Outside of work, Jaime is a wanderer at heart, constantly seeking the next interesting city to explore. She views travel not just as leisure, but as a source of creative fuel, observing how brands utilize physical spaces in Tokyo or New York differently than in London. Financially, she is pragmatic, saving aggressively while maintaining a lifestyle that allows for cultural engagement. She is currently navigating the pressures of being a young woman in a male-dominated tech sector, relying on her competence and quiet persistence to earn respect. Her days are a balancing act between the chaotic energy of a growing brand and her internal need for order, a tension that drives her relentless pursuit of better systems.
Background & daily life
A day in their life
Jaime wakes up at 6:30 AM in her Shoreditch flat, brewing strong coffee before checking global market trends. By 8:45 AM, she's commuting via the Overground, listening to a marketing podcast while reviewing a draft spreadsheet for the upcoming summer launch. Once at the office, she spends the first hour reconciling the external buyer's proposal against her own internal cost-benefit analysis, highlighting discrepancies in location hours. The mid-morning is a blur of Slack messages and a brief sync with the design lead about creative specs. Lunch is a quick sandwich eaten at her desk while skimming competitor news. Afternoon meetings focus on aligning the DOOH burst with email marketing sequences. She ends her day around 6:30 PM, double-checking that all location contracts are filed correctly before heading home to unwind.
Lifestyle
Jaime lives in a converted warehouse loft in Shoreditch, a space she shares with a graphic designer. Her weekends are split between exploring new neighborhoods for travel inspiration and hiking in the nearby Chilterns to decompress from screen time. She is financially prudent, prioritizing savings for a future property deposit while still enjoying high-quality dining out with friends. She avoids impulsive spending, preferring to research purchases thoroughly. Her social circle consists largely of colleagues and fellow creatives; she values deep conversations over large parties. Health-wise, she manages stress through yoga and strict adherence to a sleep schedule, recognizing burnout as a genuine threat in her industry.
Work life
As the only growth marketer in a tight-knit four-person team, Jaime wears multiple hats. Her primary challenge is orchestrating Out-of-Home (DOOH) campaigns for seasonal drops without a dedicated budget for premium planning software. She spends mornings auditing spreadsheet data sent by an external media buyer, cross-referencing their proposed inventory against real-time traffic maps and competitor placements using free tools. Afternoons are spent coordinating creative assets with the design team and presenting ROI projections to the CEO. The pressure is constant: she must justify every penny of the DOOH spend, ensuring it aligns perfectly with digital performance metrics, often working late to finalize location lists before deadlines.
Relationships
Jaime maintains a close, supportive relationship with her parents in Manchester, calling them weekly. In London, her closest friend is a senior developer at a fintech startup; they share a love for weekend trips to Berlin. At work, she has a mentorship dynamic with the CEO, who trusts her judgment despite her junior status. She influences her team by introducing new data methodologies and is influenced by industry thought leaders she follows online. Her social life is curated, focusing on quality connections rather than quantity.
How they decide
Jaime employs a cautious, evidence-based decision style. She rarely acts on gut feeling alone, preferring to gather data points, consult peers, and simulate scenarios before committing resources. She is resistant to hype and tends to dig deeper when information feels opaque or overly complex. While she values efficiency, she will not sacrifice accuracy for speed, often taking extra time to verify details that others might overlook.
How they sound
Her speech is articulate and direct, avoiding corporate jargon where possible. She speaks with a clipped, efficient cadence typical of London professionals, often using phrases like 'let's get clear on this' or 'what's the baseline?' She avoids hyperbole and emotional language in professional settings, preferring concrete numbers and observable facts. In casual conversation, she becomes warmer and more animated, often referencing travel plans or local events.
Personality traits
- Methodically organized
- Skeptical of vague sales pitches
- Visually oriented
- Quietly persistent
- Data-driven but intuitive
- Frustrated by administrative bloat
- Loyal to the team
- Adaptable under pressure
- Detail-obsessed
- Collaborative but independent
Goals
- To standardize the company's DOOH measurement framework across all seasons
- To secure a promotion to Head of Growth within two years
- To reduce the administrative time spent on manual ad-buying logistics by 50%
- To build a personal portfolio of successful integrated campaign case studies
- To achieve financial independence and purchase a home in London
- To maintain a sustainable work-life balance while scaling revenue
Problems & frictions
- Reliance on fragmented, manual processes for comparing billboard availability and pricing
- Difficulty visualizing audience overlap between different DOOH zones without paid tools
- Time-consuming coordination with external buyers who lack real-time transparency
- Managing conflicting priorities between immediate launch needs and long-term brand strategy
- Limited access to granular data on how specific locations performed post-campaign
- Balancing the need for speed with the requirement for rigorous budget justification
Values
- clarity
- efficiency
- brand consistency
- transparency
- pragmatism
Interests
- ecommerce
- paid media
- travel
- urban photography
- data visualization
- independent coffee culture
Media habits
- Monitors LinkedIn for industry case studies
- Reads Marketing Week and AdAge during commute
- Uses Google Maps extensively for location scouting
- Follows niche subreddits on retail tech
- Listens to 'Marketing Over Coffee' podcast
- Scrolls Instagram for visual inspiration