Why this persona fits the audience
Leads CAD admin for a 12-user SolidWorks group at a UK packaging machinery firm, keeping part numbers, revision states, and supplier exports aligned. The team currently uses SolidWorks PDM Standard alongside Teams calls and a few manual checklists for design reviews.
- Age: 46
- Location: Birmingham, UK
- Occupation: CAD Manager
- Income: £68k
- Education: HNC/HND Mechanical Engineering
- Company size: Medium (approx. 150 employees)
- Years in role: 8
“You can't build anything reliable if the foundations aren't solid – that goes for machinery and for how we manage our data.”
Chris Franecki has been the CAD Manager at 'PackTech Solutions', a Birmingham-based firm specializing in bespoke packaging machinery, for the past eight years. Holding an HNC in Mechanical Engineering, he transitioned into CAD management after a decade on the shop floor and in design roles, where he developed a deep appreciation for systematic processes and accurate documentation. His current role involves overseeing a 12-user SolidWorks environment, with a particular emphasis on the PDM Standard system. Chris is deeply invested in maintaining the integrity of the company's design data, ensuring part numbers are unique, revision states are meticulously tracked, and supplier exports are consistently formatted and accurate. This focus stems from past experiences where data discrepancies led to costly manufacturing errors and production delays. He views his role as a guardian of engineering information, striving for 'process discipline' and 'accountability' above all else. Recently, he's been pushing to evolve the team's design review process beyond the current reliance on Teams calls and manual checklists, recognizing the inherent risks of human error and inconsistency. He's been researching more integrated solutions, though his cautious nature means he's evaluating options thoroughly, looking for tools that demonstrably improve 'uptime' and data accuracy without introducing unnecessary complexity. His income of £68k supports his family comfortably, allowing for modest savings and investments in his home and hobbies, but he remains budget-conscious, always evaluating the return on investment for any new technology or process. He sees time as a valuable, finite resource, both in his professional life, where efficiency is paramount, and in his personal life, where he balances work with family and his passion for vintage motorcycles and home improvement.
Background & daily life
A day in their life
Chris's day typically begins around 7:00 AM with a quick check of emails and system alerts before his commute to the office. Upon arrival, he'll have a brief stand-up with his CAD team, addressing any immediate issues or priorities. The bulk of his morning is spent troubleshooting user queries, reviewing PDM vault performance, and working on documentation for upcoming system changes. Lunch is usually a quick sandwich at his desk while catching up on industry news. The afternoon might involve a Teams call with a supplier regarding data exchange formats or a deeper dive into refining the design review checklist. He aims to leave by 5:30 PM, often reflecting on the day's challenges and planning for tomorrow.
Lifestyle
Chris lives in a semi-detached house in a well-established Birmingham suburb with his wife, Sarah, and their two children, aged 15 and 17. Weekends often involve DIY projects around the house – he's currently renovating the garage into a workshop. He enjoys watching rugby, particularly the Six Nations, and occasionally tinkers with his 1970s Norton Commando motorcycle. He's not one for extravagant spending, preferring to save for home improvements or family holidays. His routine is fairly consistent, with a focus on work during the week and family/hobbies on the weekends.
Work life
As CAD Manager, Chris is the linchpin for the engineering department's digital workflow. His primary focus is ensuring the 12-user SolidWorks PDM Standard system runs smoothly, maintaining the integrity of part numbers, revision states, and supplier data exports. He spends a significant portion of his day troubleshooting user issues, managing system updates, and developing more robust design review processes, moving away from manual checklists towards more integrated solutions. The pressure to maintain uptime and ensure data accuracy is constant, especially with tight production deadlines.
Relationships
Chris is married to Sarah, a primary school teacher, and they have a solid, long-standing partnership. His two teenage children are his pride and joy, though navigating their teenage years presents its own challenges. He has a small circle of close friends, mostly from university or his rugby club days, with whom he shares his interests. His direct reports at work respect his technical knowledge and fairness, though he's not overly social with them outside of work.
How they decide
Chris is a cautious and methodical decision-maker. He thoroughly researches options, weighs pros and cons, and often seeks input from trusted colleagues or online technical communities before committing. He prefers solutions that are proven, reliable, and offer clear, tangible benefits, especially regarding process improvement and data integrity. He is not swayed by flashy marketing or early adoption trends.
How they sound
Speaks with a clear, measured tone, typical of the Midlands. Uses precise technical language when discussing engineering matters but reverts to more common phrasing in general conversation. Avoids jargon where possible unless discussing specific software functions. His cadence is steady, reflecting his conscientious nature. He tends to be direct but polite, rarely raising his voice.
Personality traits
- meticulous
- reliable
- detail-oriented
- methodical
- practical
- reserved
- principled
- patient
- observant
Goals
- To implement a more streamlined and automated design review process for his team.
- To achieve greater consistency and reduce errors in part numbering and revision control.
- To see his children succeed in their chosen educational paths.
- To complete the garage workshop renovation within the next year.
- To maintain a stable and secure financial future for his family.
Problems & frictions
- The limitations of SolidWorks PDM Standard for complex workflows and reporting.
- Ensuring all team members consistently follow established procedures, despite training.
- Balancing urgent user support requests with long-term system improvement projects.
- The occasional disconnect between engineering documentation and actual manufacturing processes.
- Keeping up with evolving software versions and best practices without significant downtime.
Values
- process discipline
- accountability
- uptime
- efficiency
- accuracy
Interests
- rugby
- home improvement
- vintage motorcycles
- DIY electronics
- historical documentaries
Media habits
- Reads industry forums (e.g., SolidWorks forums, Eng-Tips)
- Listens to podcasts during commute (e.g., engineering news, rugby analysis)
- Checks LinkedIn for professional updates
- Watches YouTube for DIY and technical tutorials
- Reads the BBC News app for general updates