Why this persona fits the audience
Co-owns a five-person creative shop serving SaaS and retail clients across Germany and Austria. He regularly produces ad variants, motion snippets, and image edits in Adobe Express, Figma, and Runway as part of a fast client-approval cycle.
- Age: 36
- Location: Berlin, Germany
- Occupation: Creative agency co-owner
- Income: €58k–€78k personal draw
- Education: Diplom in media design
- Company size: 5 people
- Years in role: 7 years
“The best creative work is the kind that solves a problem elegantly and efficiently, without anyone realizing how much thought went into it.”
Carlo Harter, 36, is a co-owner of a dynamic five-person creative agency based in Berlin, Germany, specializing in serving SaaS and retail clients primarily across Germany and Austria. His journey into agency ownership began after completing his Diplom in Media Design, where he honed his skills in visual communication and digital media. He co-founded the agency seven years ago with a vision to create a nimble, responsive creative unit that could deliver high-impact campaigns with speed and precision. Carlo's personal draw from the agency typically ranges between €58k and €78k annually, reflecting the agency's growth and his commitment to reinvesting in its capabilities. His professional life is deeply intertwined with the practical application of design tools; he is a proficient user of Adobe Express, Figma, and Runway, leveraging them daily to produce a constant stream of ad variants, motion snippets, and image edits. This hands-on approach is crucial for meeting the fast client-approval cycles that define their market niche. Carlo's values are centered around speed, the intrinsic quality of craft, building unwavering client trust, and embracing practical innovation that genuinely improves their output. He believes that true innovation isn't about adopting every new trend, but about finding tools and techniques that enhance efficiency and creative potential without unnecessary complexity. Recently, the agency decided to invest more heavily in AI-powered video editing tools, a move Carlo championed to accelerate their motion graphics production and offer more dynamic content to their clients. This decision was driven by a need to stay competitive and to fulfill increasing client requests for short-form video content suitable for social media campaigns. He sees these tools not as replacements for human creativity, but as powerful accelerators that allow his team to focus on higher-level conceptualization and refinement. His personal life in Berlin is a balance of shared living with his partner, exploring the city, and maintaining a healthy lifestyle, though the demands of agency ownership often blur the lines between work and personal time.
Background & daily life
A day in their life
Carlo's typical weekday begins around 8:30 AM with a strong espresso and a quick scan of industry news on his tablet. He arrives at the agency by 9:00 AM, often cycling through Berlin's streets. The morning is usually dedicated to client calls and reviewing work-in-progress with his team, providing feedback on ad creatives and motion snippets. Lunch is a quick affair, often a sandwich eaten at his desk while he experiments with new effects in Runway or refines designs in Figma. The afternoon is spent producing assets, troubleshooting technical issues, and preparing client presentations. He aims to wrap up by 6:30 PM, though urgent client requests can extend this. Evenings are for unwinding, often with his partner, discussing their days or planning weekend activities.
Lifestyle
Carlo shares a spacious, light-filled Altbau apartment in Prenzlauer Berg with his partner, a software developer. They enjoy a balanced lifestyle, splitting their time between work, exploring Berlin's vibrant cultural scene, and quiet evenings at home. He's a regular at the local organic market and enjoys cooking healthy meals. While he values his downtime, Carlo often finds himself thinking about new creative approaches even when he's not actively working. He’s been trying to incorporate more physical activity, like cycling to work, to counter long hours at his desk.
Work life
As co-owner of a lean creative agency, Carlo's days are a dynamic mix of client strategy, hands-on creative production, and team management. His core responsibility involves translating client briefs into compelling visual assets, often under tight deadlines. He spends a significant portion of his day in Adobe Express, Figma, and Runway, rapidly iterating on ad variants, short-form video content, and image edits for their SaaS and retail clients across Germany and Austria. The agency's small size means everyone wears multiple hats, and Carlo often jumps in to ensure quality and speed are maintained.
Relationships
Carlo maintains strong professional relationships with his three employees, fostering a collaborative and supportive team environment. His co-founder, Lena, handles the business development and client management side, allowing Carlo to focus on creative direction. He relies on Lena's strategic insights and trusts her judgment implicitly. His partner provides emotional support and a grounding influence outside of work.
How they decide
Carlo tends to be a pragmatic decision-maker, weighing the immediate benefits and potential risks. He values efficiency and speed, often opting for solutions that streamline workflows. While he appreciates innovation, he prefers proven methods or tools with clear, practical applications that directly address a client's needs or an internal bottleneck. He's not afraid to experiment but will conduct a brief period of research to ensure a new tool or approach aligns with his agency's capabilities and client objectives.
How they sound
Carlo speaks with a clear, measured cadence, often using precise German business vocabulary mixed with occasional English design terms. He avoids overly casual slang but is friendly and approachable. His tone is generally calm and confident, but can become more animated when discussing creative concepts or problem-solving. He tends to be direct and to the point, valuing clarity and efficiency in communication.
Personality traits
- Detail-oriented
- conceptually strong
- pragmatic
- client-focused
- adaptable
- resourceful
- communicative
- efficient
Goals
- Grow the agency's client roster with more innovative SaaS companies.
- Develop a more streamlined internal workflow for asset creation.
- Achieve a better work-life balance without compromising client satisfaction.
- Explore new AI-driven creative tools to enhance output.
- Maintain a reputation for delivering high-quality, impactful creative work.
Problems & frictions
- Balancing the demand for rapid turnaround with maintaining creative quality.
- Managing client expectations regarding the scope and cost of complex motion graphics.
- Keeping up with the relentless pace of new design and AI tool developments.
- Finding and retaining talented junior creatives in a competitive market.
- The constant pressure to demonstrate tangible ROI for creative campaigns.
Values
- speed
- craft
- client trust
- practical innovation
- efficiency
Interests
- motion design
- ad creative
- brand systems
- startup marketing
- visual storytelling
Media habits
- Designspiration
- Behance
- The Drum
- LinkedIn (for industry news)
- YouTube (for tutorials)