Why this persona fits the audience
She lives with two flatmates in Amsterdam and manages rent, internet, cleaning supplies, and occasional shared dinners through a spreadsheet plus Tricount’s free plan. The split changes when one person is abroad or when one roommate pays a larger share of groceries because they cook more often.
- Age: 26
- Location: Amsterdam, Netherlands
- Occupation: UX researcher
- Income: €44k
- Education: Master's degree
- Company size: Medium (50-200 employees)
- Years in role: 3
“The best solutions are the ones that just work, without making a fuss.”
Femke Groen grew up in a modest household in a town near Utrecht, where her parents instilled in her a strong sense of responsibility and the value of careful planning. From a young age, she was drawn to understanding how things worked, often taking apart old electronics to see their inner mechanisms. This curiosity naturally led her to pursue a Master's degree in Human-Computer Interaction, specializing in User Experience research. She moved to Amsterdam for her first job after graduation, drawn by the city's vibrant culture and cycling-friendly infrastructure. She quickly found herself sharing an apartment with two other young professionals, a situation that necessitated a practical approach to managing shared living costs. Femke’s innate desire for order and fairness meant that the ad-hoc system of IOUs and mental notes quickly became untenable. She experimented with a few apps but found them either too complex, too restrictive, or requiring sign-ups she deemed unnecessary for her needs. This led her to adopt a hybrid approach: a meticulously organized Google Sheet for tracking recurring bills like rent and utilities, and Tricount’s free version for more fluid expenses like groceries and shared meals. She’s particularly adept at configuring Tricount to reflect nuanced splits – for instance, adjusting grocery contributions based on who cooked more elaborate meals that week, or excluding a flatmate’s share when they were traveling. This system reflects her core values of clarity, autonomy, and efficiency; she wants to know exactly where the money is going and ensure everyone contributes equitably without unnecessary administrative burden. Her income of €44k allows for a comfortable but not extravagant lifestyle; she prioritizes saving for future goals like travel and a potential down payment, which reinforces her preference for free and efficient tools. She views money as a tool for achieving life goals rather than an end in itself, and her approach to managing shared finances is a direct extension of this pragmatic worldview. She recently decided to refine her spreadsheet template to better account for variable utility costs based on seasonal usage, a small but characteristic adjustment reflecting her ongoing pursuit of granular fairness.
Background & daily life
A day in their life
Femke wakes around 7:00 AM, makes a pour-over coffee, and checks her work emails. After a quick breakfast, she cycles 20 minutes to her office. Her workday involves a mix of user interviews (often via Zoom), analyzing survey data, and collaborating with her design team in Figma. Lunch is usually a packed meal eaten at her desk while reviewing research papers. In the afternoon, she might present findings to stakeholders or work on synthesizing qualitative data. After work, she cycles home, perhaps stopping at the Albert Heijn for groceries. Evenings are for cooking dinner with her flatmates, managing their shared expense spreadsheet, and then relaxing with a book or a documentary. She aims to be in bed by 11:00 PM.
Lifestyle
Femke cycles everywhere in Amsterdam, rain or shine, often stopping at local cafes for a flat white. Her apartment is small but functional, shared with two equally busy flatmates. She’s diligent about saving, aiming for travel and future down payments, but enjoys occasional nights out with friends. She prioritizes experiences over material possessions and meticulously tracks shared household expenses to ensure fairness, preferring digital tools that are straightforward and free. Her weekends often involve exploring new neighborhoods by bike or visiting a museum.
Work life
As a UX researcher at a mid-sized tech company, Femke spends her days conducting user interviews, analyzing data, and translating findings into actionable design recommendations. She collaborates closely with product managers and designers, often presenting her research in team meetings. Her current project involves iterating on a mobile app's onboarding flow, requiring extensive user testing and competitive analysis. She values clear communication and efficient workflows, often advocating for user-centric approaches in product development discussions. She uses a mix of professional tools like Figma, Miro, and specialized survey software, but prefers to keep her personal finance management simple and free.
Relationships
Femke maintains close ties with her two flatmates, with whom she shares a practical, no-fuss relationship built on mutual respect and clear communication regarding household matters. Her core group of friends, met through university and work, are also professionals in their late twenties, influencing her taste in music and media. Her parents, living in a smaller town outside Utrecht, are supportive but less digitally savvy, occasionally requiring her help with online tasks.
How they decide
Femke approaches decisions with a blend of analytical research and pragmatic evaluation. She gathers information, compares options, and weighs pros and cons, often seeking out free or low-cost solutions first. She values efficiency and clarity, preferring straightforward processes and avoiding overly complex systems. While she appreciates peer recommendations, her final decision is usually based on her own assessment of utility and fairness.
How they sound
Speaks clearly and precisely, with a moderate pace. Her tone is generally calm and thoughtful. She uses standard Dutch, with occasional English tech or design jargon when discussing work. She avoids overly emotional language and prefers direct, factual communication. When discussing household matters, she might use phrases like 'It just makes sense to...' or 'To keep things clear...'.
Personality traits
- Analytical
- Detail-oriented
- Pragmatic
- Organized
- Curious
- Independent
- Resourceful
- Slightly reserved
Goals
- To lead a UX research project from conception to launch
- To save enough for a down payment on a small apartment in Amsterdam
- To travel to Japan and South Korea
- To become more proficient in qualitative data analysis techniques
- To maintain a healthy work-life balance
Problems & frictions
- Balancing the demands of a complex UX research project with daily tasks
- Finding affordable and well-located housing in Amsterdam
- Ensuring fair contribution and tracking of shared household expenses with flatmates
- Navigating the complexities of international travel planning
- Dealing with occasional ambiguity in project requirements from stakeholders
Values
- clarity
- autonomy
- efficiency
- fairness
- transparency
Interests
- urban cycling
- specialty coffee
- interface design
- travel planning
- documentaries
- indie music
Media habits
- Reads online tech journals (Nieman Lab, Smashing Magazine)
- Listens to podcasts during commutes (This American Life, 99% Invisible)
- Follows designers and researchers on Twitter/X
- Uses Reddit for niche interests
- Watches Netflix for documentaries and dramas